Contact Us

Our dedicated customer support team is available to assist you with any questions or concerns regarding your gaming experience. We are committed to providing prompt and professional assistance to all players in accordance with Canadian gaming regulations.

Support Channels

We offer multiple ways to reach our support team based on your specific needs and urgency level. Each communication channel is staffed by trained professionals who understand the unique requirements of Canadian players.

  1. Live Chat – Available 24/7 through our website for immediate assistance with account issues, payment inquiries, and technical support
  2. Email Support – Send detailed inquiries to [email protected] for comprehensive responses within 24 hours
  3. Phone Support – Call us at 1-855-CASINO-1 (1-855-227-4661) during business hours from 9:00 AM to 11:00 PM EST

Response Times and Preparation

To ensure efficient resolution of your inquiry, please have your account information ready when contacting us. Our average response times are under 5 minutes for live chat, 24 hours for email, and immediate for phone calls during operating hours.

Last updated: January 15, 2026